Cancellation Policy
Products: you may cancel an order, or parts of an order, at any time after you have placed it up until the confirmation of dispatch. You can cancel your order by email info@meliorlondon.uk.
Cancellations of orders after delivery
Title of goods will pass to you at the point we charge your payment card or, when other payment methods are used, funds are credited to our account.
Receiving a refund
Refunds will be credited to the original purchaser’s debit or credit card. Crediting refunds to your bank account can take up to 14 working days of receipt of goods or cancellation notification.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.